Insights
Practical guidance on capital projects, governance, financing, and delivery for Indigenous and public-sector leaders.
A gemba walk -- going to where the work happens to observe, learn, and ask questions -- is one of the most powerful tools in Lean. Done poorly, it is demoralising and counterproductive. Here is what a realistic scenario teaches us.
Read more →Psychological safety -- the belief that you can speak up, ask questions, and raise concerns without fear of punishment or embarrassment -- is a foundation of high-performing Scrum teams. Here is what a realistic scenario teaches us about building it.
Read more →Milestone-based payments are a common feature of capital project contracts. Getting them right -- or getting them wrong -- has a significant impact on project delivery outcomes. Here is what a realistic scenario teaches us.
Read more →The digital supply chain uses connected systems, real-time data, and automation to manage the flow of goods and information. Here is what you need to know about how it works and why it matters.
Read more →Swimlane diagrams are process maps that show who is responsible for each step. They are particularly useful for mapping processes that cross organisational boundaries -- where handoffs between departments, teams, or organisations are a major source of delay and error.
Read more →Scrum was designed for software development but has been applied successfully in operations, construction, marketing, and many other non-software contexts. Here is what you need to know.
Read more →Most capital and infrastructure projects rely on external vendors for critical deliverables. Managing those vendors well -- or managing them poorly -- has a direct impact on project outcomes. Here is what you need to know.
Read more →Supply chain visibility -- knowing where your inventory, orders, and shipments are in real time -- is a competitive necessity in 2022. Here is what good visibility looks like versus what bad looks like.
Read more →Process maps are only useful if they reflect what actually happens, not what should happen. Here is what good process mapping practice looks like -- and what to watch out for.
Read more →Traditional fixed-scope, fixed-price contracts are often incompatible with agile delivery. Here is what agile-friendly contracting looks like -- and what to avoid.
Read more →Capacity planning across a portfolio of projects is one of the most consistently under-resourced management practices. Here is what good practice looks like -- and what to watch out for.
Read more →A third-party logistics provider (3PL) can extend your supply chain capability without building it in-house. This checklist helps you select and manage one effectively.
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