Insights
Practical guidance on capital projects, governance, financing, and delivery for Indigenous and public-sector leaders.
VMI can reduce stockouts, lower ordering costs, and free up purchasing time. It can also create dependency, erode visibility, and shift risk in directions organisations did not intend. Here are the setup mistakes to avoid.
Read more →The Critical-to-Quality (CTQ) tree is the foundation of a DMAIC project. When it is built poorly, the entire project is built on sand. Here are the mistakes to avoid.
Read more →Poor acceptance criteria are one of the leading causes of rework, Sprint carryover, and stakeholder disappointment in Scrum teams. Here are the mistakes to avoid and what good looks like.
Read more →Dependency management is where most multi-team project schedules fall apart. Here are the five mistakes organisations make most often and what to do instead.
Read more →EOQ is one of the oldest inventory management formulas. Here is how to apply it, what assumptions it relies on, and -- critically -- when those assumptions break in a 2022 supply environment.
Read more →The Voice of the Customer (VOC) is the foundation of any credible Lean Six Sigma project. Here is how to gather it well, translate it into Critical-to-Quality requirements, and use it to scope your improvement.
Read more →The Product Owner is accountable for Product Backlog ordering. Here is a practical approach to doing it well -- including when to use weighted scoring, WSJF, and simpler rules.
Read more →Most project milestone lists are little more than a schedule dressed up with dates. Here is how to build milestones that function as genuine decision points and early warning signals.
Read more →A building materials distributor was managing 1,200 SKUs the same way. An ABC analysis revealed they were spending most of their procurement effort on the items that mattered least.
Read more →Hitting specification limits most of the time is not the same as running a capable process. Here is what process capability analysis revealed at one facility — and what it changed.
Read more →A provincial digital services team adopted Scrum but kept changing direction sprint to sprint. The Product Goal was the missing piece. Here is what happened when they introduced it and what it taught them.
Read more →A regional health authority's IT modernisation was drowning in governance. Here is how right-sizing the committee structure recovered the project — and the lessons that apply broadly.
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