Process Capability: A Story About What Cpk Told a Plant Manager That His Defect Rate Could Not
April 8, 2022 · 3 min read
Hitting specification limits most of the time is not the same as running a capable process. Here is what process capability analysis revealed at one facility — and what it changed.
Read more →
Setting and Using a Product Goal: Lessons from a Government Digital Team
April 7, 2022 · 3 min read
A provincial digital services team adopted Scrum but kept changing direction sprint to sprint. The Product Goal was the missing piece. Here is what happened when they introduced it and what it taught them.
Read more →
When Less Governance Is More: A Project Recovery Story
April 6, 2022 · 3 min read
A regional health authority's IT modernisation was drowning in governance. Here is how right-sizing the committee structure recovered the project — and the lessons that apply broadly.
Read more →
Designing Around Lead-Time Variability: A Plain-Language Introduction
April 5, 2022 · 3 min read
Average lead time is one of the most misleading numbers in supply chain management. Lead-time variability is what actually drives inventory decisions. Here is how to understand and account for it.
Read more →
Control Charts: What They Are and What They Tell You
April 4, 2022 · 3 min read
A control chart is one of the most powerful tools in statistical process control. Once you understand what it measures and what the signals mean, you will stop reacting to normal variation and start finding real problems.
Read more →
Scrum Empiricism: What Transparency, Inspection, and Adaptation Actually Mean
April 3, 2022 · 3 min read
Empiricism is the philosophical foundation of Scrum. Understanding what it means in practice — and what each of the three pillars looks like on the ground — explains why Scrum works the way it does.
Read more →
What Is a Steering Committee? A Plain-Language Guide for Project Teams
April 2, 2022 · 3 min read
A steering committee is one of the most commonly misused governance structures in project management. Here is what it is, who should be on it, and what it should and should not do.
Read more →
Freight and Logistics Management: What Good Looks Like vs What Bad Looks Like
April 1, 2022 · 3 min read
In 2022, freight is no longer a predictable background cost. The organisations managing it well are doing things differently from those still treating it as a transactional afterthought.
Read more →
Pareto Analysis: What Good Looks Like vs What Bad Looks Like
March 31, 2022 · 3 min read
The 80/20 rule is one of the most cited ideas in continuous improvement. It is also one of the most misapplied. Here is how to use Pareto analysis correctly and what it looks like when teams get it wrong.
Read more →
Developers as a Self-Managing Team: What Good Looks Like vs What Bad Looks Like
March 30, 2022 · 3 min read
The Scrum Guide defines Developers as a self-managing team. In practice, the difference between a team that self-manages and one that waits to be managed is visible from the first week. Here is how to recognise both.
Read more →
Status Reports Executives Actually Read: What Good Looks Like vs What Bad Looks Like
March 29, 2022 · 3 min read
Most project status reports go unread not because executives are too busy, but because the reports are not worth reading. Here is how to tell the difference and which side your reports are on.
Read more →
Nearshoring and Reshoring Decisions: A Practical Checklist
March 28, 2022 · 3 min read
Nearshoring and reshoring involve real trade-offs that cannot be resolved with intuition alone. This structured checklist helps supply chain leaders make the decision clearly and revisit it as conditions change.
Read more →